June 23, 2024

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In this post, I will list the key points taken from the Microsoft Viva & SharePoint Syntex tutorial I attended at the South Coast Summit, on the 14th October 2021.

Presented by:

Why Employee experience matters ?

Work has changed, how ?

  • People: It is harder to find the right ressources with the right skills. There is a considerable shortage of skilled workers
  • Complexity: The work environment and available tool set is getting more complicated and the expected work complexity is worsening.
  • Agility: Nowadays, being agile, moving fast and adapting quickly to the different challenges and changes is becoming more important than ever.
  • Disconnected: Work from home and the isolation of workers increase the feeling of being a floating-disconnected resource.
  • Productivity: There is an important increase of skilled and highly productive workers’ pay-off.

Six key elements of great employment

Microsoft Viva empowers people and teams to be their best.

  • Wellbeing
  • Empowerment
  • Connection
  • Growth focus
  • Purpose
  • Viva benefits & Opportunities

When building employees intranet or collaborative environment, we can only achieve the best employee experience by involving

  • HR teams
  • Comms teams
  • & IT.

Microsoft Viva



Encourage meaningful connections while fostering a culture of inclusion and aligning the entire organization around your vision, mission and strategic priorities.

Use Cases

•Share employee news​
•Host town halls—companywide or a subset of an organization
•Drive leadership Q&A
•Build conversation and community



Help individuals, managers, and leaders gain personalized insights and actionable recommendations that help everyone in an organization thrive.

Use Cases

•Protect time in the day for regular breaks, focused work, and learning
•Nurture employee wellbeing
•Drive employee empowerment and autonomy
•Develop effective managers
•Promote coaching and development
•Transform meeting culture


“Right Knowledge, to the right People  at the right Time


Empower employees to find answers, experts, and connect with others in their organization and beyond.

Use Cases

•Flatten the learning curve as employees join the organization or new teams/projects
•Establish communities of experts./practice
•Optimize employee time by reducing search and effort to read and tag docs for reuse.
•Unlock collective knowledge



Enable ability to discover, share, and recommend from various content sources, and enable business leaders to drive a culture of learning through empowered time management and coaching.

Use Cases

•Accelerate onboarding
•Enable employee upskilling
•Establish growth & development communities
•Create learning paths
•Recommend skilling aligned to business needs
•Create dedicated time for learning

How to drive employee engagement ?

Three important aspects need to be taken in consideration in order to drive the employee engagements:

  • Communications: Encourage meaningful connections across the organisation by enabling employees to discover relevant communications, communities and tools.
  • Inclusion: Foster a culture of inclusion by empowering every employee to contribute ideas and share feedback.
  • Inspiration: Align the entire organisation around your vision, mission, and strategic priorities.